Privacy Policy
This Privacy Policy explains how Linguistic Oasis processes personal data in connection with its website, enquiries, enrolment steps, and small-group language courses.
This section outlines how information handling, individual rights, and support channels are addressed within this notice.
Contact Details
Purposes of Processing
We process personal data to respond to enquiries, assess starting level, match groups and timetables, confirm course terms, manage enrolment, organise lessons, support guided practice, review progress, handle payments and administration, maintain website functionality, improve service quality, and meet legal obligations.
Sharing With Partners
We may share personal data with service providers that support website hosting, communications, administration, payment processing, and record management. These recipients may process data only on our instructions or for their own independent role where applicable, and they are expected to use appropriate confidentiality and security measures.
Legal Disclosures
We may disclose personal data when required by law, court order, or a lawful request from public authorities, and when necessary to establish, exercise, or defend legal claims. We may also share information to comply with tax, accounting, or record-keeping obligations.
Your Rights
Subject to applicable law, you may have rights to access your data, correct inaccurate information, request deletion, object to certain processing, and ask for restriction or portability in appropriate cases. Some requests may be limited where we must retain data for legal or operational reasons.
How to Make a Request
To exercise a privacy right, please submit a clear request identifying the data or processing activity concerned. We may ask for information needed to verify your identity and to understand the request before responding.
Retention of Data
We keep personal data only for as long as needed for the relevant purpose, including course administration, accounting, legal compliance, and dispute handling. When data is no longer required, we delete it or anonymise it where feasible.
Policy Updates
If we make material changes, we will update this page and may provide additional notice where appropriate. Continued use of the website after an update does not affect rights that arise under applicable law.
GDPR Overview
Where the GDPR applies, we process personal data on a lawful basis such as consent, contract performance, legal obligation, or our legitimate interests, depending on the context. We apply data minimisation, purpose limitation, and security measures appropriate to the nature of the processing.
This notice is intended for individuals whose personal data is processed in the European Economic Area and, where applicable, under the GDPR.
GDPR Rights
Where the GDPR applies, individuals may request access, rectification, erasure, restriction, portability, or objection, and may withdraw consent where processing relies on consent. A complaint may also be made to the competent supervisory authority, subject to applicable rules.
Data We Collect
We may process identification and contact details, enquiry content, course level information, timetable preferences, enrolment and payment records, attendance and progress information, and technical data such as device, browser, and log information. Where needed for course matching, we also process information provided during level screening and learning-plan preparation.
Data Sources
We receive data from website forms, email or phone enquiries, booking and enrolment steps, centre visits, lesson administration, and payment handling. We also generate data from internal records, such as attendance notes, progress summaries, and technical logs collected through the website.
Types of Cookies
We may use essential cookies to operate the site, functional cookies to remember settings, and limited analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and lifespan.
Cookie Control
We use cookies and similar technologies for essential site functions, basic analytics, and preference handling. You may block or delete cookies through your browser, but some features may not work properly if essential cookies are disabled. Where a consent tool is available, you may change your preferences there.